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Report: #769495

Complaint Review: payment one - Internet

  • Submitted:
  • Updated:
  • Reported By: gloria kepler — Randolph New York United States of America
  • payment one Internet United States of America

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Upon reviewing my monthly ph bill,I noticed a 14.95 cent charge! I didn't recognize the company, and asked my service provider what the charge was for. The company had nothing to do with my ph service! My ph provider took off the charge, and placed a block on my ph so this could not happen again. I see from other reports, that this co has done that to other people! Times are tough, and we need to fight back, and stop these co's from ripping people off! Thank-you for creating this site to help consumers.    

This report was posted on Ripoff Report on 08/26/2011 07:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/payment-one/internet/payment-one-not-on-my-billyou-dont-internet-769495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

PaymentOne Response

AUTHOR: PaymentOne Consumer Help - (USA)

POSTED: Wednesday, September 21, 2011
PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies.
 
If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our merchant, please contact PaymentOne directly.
 
Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or by calling us at 1-866-262-3591
[Mon-Fri 8AM-4:30PM PST]
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#2 Author of original report

Paymentone still posting charges to my ph bill

AUTHOR: gloria kepler - (United States of America)

POSTED: Monday, September 19, 2011
Well, again paymentone is still posting charges to my home ph bill! After contacting them last mth about the charges I continue to have unauthorized charges on my ph bill! I have contacted the company again, and for what it's worth I've told them I refuse to pay for unauthorized charges, even if they continue to put them on my ph bill for eternity! I will switch ph providers if I have to! Thank-you for letting me vent!
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#1 UPDATE Employee

PaymentOne Response

AUTHOR: PaymentOne Consumer Help - (USA)

POSTED: Tuesday, September 13, 2011
PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies.

If you are being billed by PaymentOne and have questions about the charges(s) and are not able to reach our merchant, please contact PaymentOne directly.

Contact PaymentOne Consumer Relations Department by email at
Consumerhelp@paymentone.com or calling us at 1-866-262-3591
(Mon - Fri 8AM - 4:30PM PST)
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