Complaint Review: PayPal - Internet Internet
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- Author Not Confirmed
- PayPal Internet United States of America
- Phone: 402-935-2050
- Web: www.paypal.com
- Category: On-Line Business
PayPal credit card processor technical difficulties resolving negative balances Internet
*Author of original report: Answer to what they said and the bank statement online
*Consumer Comment: Well what did the bank say?...
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The PayPal site is currently experiencing technical difficulties with our credit card processor. We are working to solve this problem as quickly as possible. If you would like to use your credit card, please return to the PayPal website later to complete your transaction. We apologize for any inconvenience this may cause.
This is the message currently displayed on the PayPal site when attempting to add funds to one's account from a credit card.
Also their customer service emails that tell you they just cancelled your payments to a seller, etc. are not very informative. Here is a copy of an email from Paypal customer service.
Hello ******, On , we attempted to transfer $159.51 USD from your bank account, ending in . This transfer was returned by your bank on for the reason below: There was a bank processsing error. As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank. Thanks, PayPal
This report was posted on Ripoff Report on 12/10/2009 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paypal/internet/paypal-credit-card-processor-technical-difficulties-resolving-negative-balances-internet-537468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Answer to what they said and the bank statement online
AUTHOR: flipstar20 - (United States of America)
SUBMITTED: Friday, December 11, 2009
I don't have the bank account anymore, and that's why it didn't work. But the point is that I added an additional visa on the PayPal account so that PayPal would refer to it as backup if needed.
This "backup card" was charged a 1.00 then reversal to check it so I just don't understand why PayPal is not debiting that debit/credit card (visa). Because now I have a negative balance to owe PayPal.
And on top of this there are odd charges on the paypal statement online like -3.33 that don't make sense to anything I've purchased
#1 Consumer Comment
Well what did the bank say?...
AUTHOR: Ronny g - (USA)
SUBMITTED: Thursday, December 10, 2009
There is no grounds to report Paypal as ripping you off until you post what the BANKS processing error was. It seems Paypal explained the reasons why they removed the account very clearly..and I quote...
"There was a BANK processing error".
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