Complaint Review: Pearle Vision - Camp Hill Pennsylvania
- Pearle Vision 3521 Capitol City Mall Camp Hill, Pennsylvania U.S.A.
- Phone: 717-
- Web:
- Category: Eye Care
Pearle Vision Charged My Visa Card $1400.00 for $380 worth of service Camp Hill Pennsylvania
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my wife and i have vision insurance, to cover eyeware and testing, pearle vision is covered under our plan and a provider, after examination my wife allowed pearle to swipe our visa card for $634.00, she called me and told me that they wouldn't process the charges thru the insurance company, i told her to cancel the order, they said they credited our account, instead they took 2 more charges against my account of $387.48 and $380.97, the total was $1404 with drawn from our checking account, the visa card is with.
i contacted our bank who stated that there are problems with this pearle vision location having taken more money than entitled to with several of the bank's customers. now a day later we are still with out our funds, I contacted the assistant manager and shared with her that the bank would require the store to fax to them on their letter head that the funds wouldn't be processed, thus returning the money where it belonged, i put the funds in for x-mas shopping for the day and pearle has put an end to our gift collecting because of there error.
still nothing, another day goes by, as we wait for the abilty to purchase x-mas presents for our 10 grandchildren.
I run a retail company and if one of my employee's made a mistake like this it woild be corrected immediatly. They certinaly have exceeded my expectations with the thier customer service and satisfaction.
Buyers beware, pay by check!!!
Michael
Camphill, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 12/13/2007 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pearle-vision/camp-hill-pennsylvania-17011/pearle-vision-charged-my-visa-card-140000-for-380-worth-of-service-camp-hill-pennsylvan-291204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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