Planet 7 planet7casino.com Reset my acount and took all of my winnings away because i won on a bonus code. Internet

 Max Milton.: Welcome to the Deposit Center. May I please have your username and the site that you are inquiring about? Elite5924: Elite0078@gmail.com Elite5924: Elite5924 Elite5924: Planet 7 Max Milton.: How can I help you? Elite5924: Where did my balance go. I have 4,000 dollars in my account? Elite5924: Now its showing zero. Max Milton.: Let me check it please Elite5924: I also put in a withdraw request. Max Milton.: I am on it Elite5924: It should of had 4,051and some change on it. Max Milton.: The bonus you received was VIP Free chip - WELCOME BACK -$556.50 Max Milton.: With 30/60 play Max Milton.: Playthrough requirements are the quantity of times you need to wagering your (Bonus) or (Deposit + Bonus) before you will be eligible to request a withdrawal. Elite5924: Noooo. That was just added yesterday morning. Elite5924: Its was a 50 dollar bonus.. but i had money in there before that. Max Milton.: There was a mixing funds in your account. Max Milton.: Please, allow me one moment to transfer you to Customer Service, therefore, they can advise you with your inquiry. info: Please wait while I transfer the chat to the best suited support agent. info: Thank you for using our LiveChat Service. This is 'Masha'. Please verify your Email and Username so that I can assist you. : Please read above to be filled in. Masha: Please allow me a few moments to check into this. : Elite5924 Masha: I am really sorry for the delay. Thanks again for bearing with me. Masha: It seems that there was mixing funds case Masha: You were on $0 and on 24th of October you received free chip with $100 Masha: After this you received another free chip with $557 Masha: And then you redeem comp points and another free chips Masha: No multiple free chips allowed Masha: That is why, your balance, unfortunately,was reset by manager : so ur saying i have nothing because i was winning and manager decides to reset my account?? : How is it possible then that i had withdrawable funds? Masha: No, it is because you received a lot of non-deposit bonuses in a row, which is not allowed : Then take the last 50 dollar one off. : Also if its not allowed then how was i able to make the last coupon code?? Masha: There was a mistake in the system, I cannot change the manager decision, your balance was reset due to our rules : Ohh wow!! B.s. on your system mistake!!! So you glad yo take my thousands ive dump in this site and the time i win some the manager decides ohh well were not gonna pay him lets reset it because theres nothing he can do. Masha: The mistake happened, because previous free chips were redeemed manually and this one you redeemed on your own Masha: I understand your frustration, but those are the rules and I cannot change it Elite5924: Because i redeemed my comp points? Elite5924: You know thats total b.s. !!!! So your saying it was my mistake the i redeemed my comp points and a 50 dollar bonus code?? Ibe spend 10 times that so what difference did it make? Elite5924: Its only a problem because i won a little bit huh? Elite5924: Then u reset my account not explaing anything nor give me no legit answers now! Elite5924: And now you ignore my questions. ? Elite5924: What a site!! Total fraud!! Not like it matters to you but i will be reporting this!! Elite5924: Hello