Report: #763519

Complaint Review: pooldeals.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, August 10, 2011
Updated: Wed, August 10, 2011
Reported By: slk — North Syracuse New York United States of America

Author Not Confirmed

Why?

pooldeals.com Internet United States of America

Phone: 1-800-768-1049
Web: www.pooldeals.com
Category: Pools & Saunas

pooldeals.com False Advertising Poor Customer Service, Internet

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I recently ordered a pool cover with "Easy Drain" option. It turns out this 15$ add on is plastic rings they mail to you with instructions on how to cut your new cover to install. Online the quote is, "A series of small drain holes get installed in the solar cover"...they don't bother to say that the installation is by you! They refused to let me return the cheap plastic pieces for a $15 refund and said that since I received them I could not get a refund. Customer service ended every email with a snarky "Thanks" I wish their shipping department was as quick as their nasty customer service.

This report was posted on Ripoff Report on 08/10/2011 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pooldealscom/internet/pooldealscom-false-advertising-poor-customer-service-internet-763519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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