Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #730187

Complaint Review: Pooldeals.com - Grand Island New York

  • Submitted:
  • Updated:
  • Reported By: ONELOVE — santa cruz California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Pooldeals.com 1775 Baseline Rd Grand Island, New York United States of America

Pooldeals.com POOLDEALS = SCAM ARTIST Grand Island, New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a pool cover and within 10 minutes cancelled the order on a Sunday morning. I found one cheaper at Leslie Pools a much better/reputable company. It was the 1st of May when I ordered and canceled the order. They said the order could not be cancelled and shipped the cover on the 6th. The cover arrived from NY>CA on the 13th of May.

I refused the shipment at my front door. It is now in transit all the way back to NY. A waste of fuel and freight. Now I have to pay a re-stock fee & shipping charges. Here is the threatening email they sent to me:

Dear Customer, Sometimes it can not that is correct. No revision of our website is needed.

I am sorry you placed an order you did not want, and it was shipped because you did place the order. This is not a scam, but if you feel this way, the problem was caused by you, not us.

Feel free to dispute the charge, will will then request the full amount, as that is what we are actually entitled to in a case such as this. It is very simple to explain the issue on our end to the credit card company.

In the future I would recommend not placing orders online for merchandise you do not want. It can cost money if you refuse it.

There is no need to contact us any further. You have been refunded what is due to you.

Thanks. Pooldeals

This report was posted on Ripoff Report on 05/17/2011 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pooldealscom/grand-island-new-york-14075/pooldealscom-pooldeals-scam-artist-grand-island-new-york-730187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now