Complaint Review: Premier Cancun Vacations - Internet
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- Author Confirmed
- Premier Cancun Vacations Internet USA
- Phone: 800 961 0267
- Web: www.premiercancunvacations.com
- Category: Resorts
Premier Cancun Vacations Pressure tactics to get unsuspecting person to commit to their offer. Cancun Internet
*UPDATE Employee ..inside information: You Will Be Contacted
*Author of original report: Had contacted them several times
*UPDATE Employee ..inside information: Please Contact Us For Help
Show customers why they should trust your business over your competitors...
My finance was contacted by this organization by phone. She recently arrived from Ethiopia and was easily confused by their sales pitch. When she said she wanted to talk to me first, she was told that if she hung up, the offer would no longer be good. She believed it was a good deal and agrred to their offer. They recorded her saying that the transaction was ok, to prove that she approved the transaction. They have covered their legal bases and it will be difficult for me to get a refund, but I will fight it. We have canceld the card that was used so no more charges can be made on it.
This report was posted on Ripoff Report on 12/08/2016 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-cancun-vacations/internet/premier-cancun-vacations-pressure-tactics-to-get-unsuspecting-person-to-commit-to-their-o-1342094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee ..inside information
You Will Be Contacted
AUTHOR: Jim Wehrle - (USA)
SUBMITTED: Monday, December 12, 2016
Hello again.
I do not work in those departments that you mention and only became involved in order to help when I saw you message here. Thank you for including the Booking Number: 684500956. With that, they were able to locate you. The customer service people will be in contact with you to resolve the situation.
Best Regards,
Jim
#2 Author of original report
Had contacted them several times
AUTHOR: - ()
SUBMITTED: Friday, December 09, 2016
Jim, thanks for the offer. Where were you on the half dozen or so calls to the Finance department and to the customer care department? They were of no help. Told me to file a complaint or whatever I wanted to do but they were not going to help me.
As you see I have filed this complaint and my bank is in the process of recovering the funds.
Booking Number: 684500956
#1 UPDATE Employee ..inside information
Please Contact Us For Help
AUTHOR: Jim - (USA)
SUBMITTED: Friday, December 09, 2016
Hello.
Since you do not mention your name or contact information, please contact us at customercare@premiercancunvacations.com so that we can get all of the details and work with you to resolve the situation.
Best Regards,
Jim
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