Complaint Review: Premier Cancun Vacations - cancun
- Premier Cancun Vacations cancun, Mexico
- Phone:
- Web: http://www.premiercancunvacations.c...
- Category: Travel Agents
Premier Cancun Vacations Mara Bella MendozaJay Lopez Fraudulent and Forceful way of selling out vacation packages cancun Quintana Roo
*Consumer Comment: Got my eyes opened
*Consumer Comment: You just save someby brother.
*Author of original report: Full Refund is on it's way
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This report was posted on Ripoff Report on 09/04/2015 10:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-cancun-vacations/cancun/premier-cancun-vacations-mara-bella-mendozajay-lopez-fraudulent-and-forceful-way-of-selli-1253064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Got my eyes opened
AUTHOR: AB12 - (USA)
SUBMITTED: Sunday, October 25, 2015
first of all thank you for the review on this company premiere cancun vacations..
same thing happen to i actually bought 2 packages just to meet this girl that she intended for a relationship and his manager jay lopez intended to give me discounts at the first package which is 700$...the second package this girl who intended to be in a relationship said if i get another package it will help her have a training in the states because its a contest who gets the most sales...
But after a while this girl never communicated compared to the first and second time who always calls...the bad thing about this is they try to use me as a different name in order to sell another package..
im hoping this company will get my refund for my package bacause these people are scamming just to get sales...and im hoping that they will get the attention if the manager so that people will be notified if your company is legit or not..
thank you
#2 Consumer Comment
You just save someby brother.
AUTHOR: mjfhabitz - (USA)
SUBMITTED: Sunday, September 13, 2015
Same thing happen to me. Very very similar. Random girl added me in fb. After couple of days chatting and calling her, we finally came accross me visiting this very beautiful girl in cancun,mexico myself. I was the one who actually open it up to her, that i wanted to visit here there. She told me that she spoke to her manager Jay Lopez and was going to call me to talk about discount that i could get as a special friend. and so he called me and told me about couple of packages. He said the usual price is about $3000. But since i know the girl, he could give me as much as 50% off and will be be just $700. He was wanting me to buy right away or else i am gonna loose na discount. I told him smartly and nicely, "I am not decided today." i added also because it is not a cheap money, that i have to decide later. I knew it before i spoke to this guy (or gay), that if he ever asked for a credit card, it was definitely a scam. He tried it again. Asked to atleast to put a downpayment so i keep the discount. I said no. Not today. LOL.
To be honest ,the girl in facebook account is very beautiful. i already speculated her friend request from the beginning. d**n it was too good to be true.
Well Alfred, i saw your report, and that just made my speculation to be 100% right.
#1 Author of original report
Full Refund is on it's way
AUTHOR: - ()
SUBMITTED: Monday, September 07, 2015
A customer service representative contacted me today, and said they will send me a refund form as long as I remove the post.
I don't think a post can be removed from this site, so, here I am writing, to state my utmost appreciation for this company. Thank you for hearing me out.
Below is the message sent to me today via Email by one of the representatives:
Hola Alfred,
My name is A**** Flores from the customer service department, we have read your post with the full information of the sale, as per terms and conditions of the sale these packages are sold none refundable, however I have talked to my superiors and we have come to an agreement that if you remove the post, we will refund you everything you have paid so far, also we wanted to inform you we are already putting a solution to this matter with the agent.
If you can please provide me a phone number to contact you or if you agree please reply to the email, so I can send you the refund form.
So, with this being said, the company is not keeping their eyes about these reports, they actually look for them and put a solution to each one of them. Right now they are working together to find and have the agent(s) sanctioned for their actions. Thanks again, highly appreciated.
-Alfred R.
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