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Report: #253178

Complaint Review: Premiere Trade - Altamonte Springs Florida

  • Submitted:
  • Updated:
  • Reported By: North Lauderdale Florida
  • Author Confirmed What's this?
  • Why?
  • Premiere Trade 220 E Central Parkway Suite 1020 Altamonte Springs, Florida U.S.A.

Premiere Trade Ripoff dishonest refund policy Altamonte Springs Florida

*UPDATE Employee: Refunded

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On January 10,2007 I purchased the Premiere Trade AI program for $3,174.70 after 2 weeks with the program I was unable to sucessfully trade with the product. During the first seminar I was told that it would only take a week to get a refund. I returned to program on January 22,2007 to a Brian Diaz I was informed that it would take 30 days to receive my complete refund.

After nearly 60 days I called and spoke with Terrence who after trying to correct me telling me that it takes 30 to 45 days to get a refund. He then informed me that my refund is on backlog. It is now June 8,2007 I have called repeatedly since then always talking to Terrence and recieving the same answer that my refund is in backlog how long can a backlog be.

Tracy
North Lauderdale, Florida
U.S.A.

This report was posted on Ripoff Report on 06/08/2007 09:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-trade/altamonte-springs-florida-33068/premiere-trade-ripoff-dishonest-refund-policy-altamonte-springs-florida-253178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Refunded

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, August 30, 2007

I can confirm that this customer has received a refund for the full purchase price. We never intended for there to be a delay, and we apologize for any inconvenience. It is always our policy that anyone who is due a refund will get their refund.

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