PROGRESSIVE INSURANCE, CHAD BAUER SUPERVISOR THREATENED ME AND WROTE A REPORT AFTERWARDS DENYING MY CLAIM Willow Grove Pennsylvania

My car was struck by another car that left the scene. I reported the claim. Spoke with the adjustor Amber Wolffe 484-714-3352 who processed the claim without problems. Took my car to Willow Grove facility for estimate. I drive a 2007 CLS500

Mercedes Benz and the damage was to my left rear quarter panel and my rear driver door. Quarter panel watermelon size dent scratches on the door. Thom Merritt did the estimate along with his Manager Mr. Bellardo and both concluded that it was a collision accident subject to a $500 deductible. Thom wrote the adjustment for $1,200.00   I visited two Qualified Mercedes Benz collision repair shops sponsored by the DEaler and both estimates were around $3800.00. So I complained about the estimate given and pointed out the collision estimate left out the dent on my wheel and other man hours for removing parts in order to paint. I requested another estimate from Thom's immediate Supervisor Chad Bauer. Chad refused I suspect because at his point it was 7pm and they were closing so he walked me outside and told me it doesn't have to be in writing just have the shop call. But I didn't want my claim to later be considered unreported so I demanded a new estimate be written because I drove 45 minutes to get it.

Chad tried to walk back inside and close the door in my face, but I grabbed the door an prevented this rudeness, He then jumped in my face threatening me with violence. I requested everybody's name and Chad's Supervisor, Chad's response rudely....call 1-800-Progressive. I did. No Action.

Monday I received a call that Chad had changed my findings from collision to comprehensive in clear retaliation for my filing a complain. The entire management staff at the Willow Grove facility so far support CHad and act as if there is no correlation between the disrespect, my complaint and the change of my claim status. My case was closed without notice

and Progressive has not paid a dime. I have paid Progressive over a $1000.00 in the last 45 days in insurance. They ripped me off. Please call and give them an earful for what they did to me.