Complaint Review: Publishers Business Services - Henderson Nevada
- Publishers Business Services 701 N. Greenville PKWY Suite 200 Henderson, Nevada U.S.A.
- Phone: 800-949-0171
- Web:
- Category: Telemarketers
Publishers Business Services Magazine Scam ripped me off! Called at my work, it's not just a survey! Don't get fooled! Henderson Nevada
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I received a phone call on 1/10/08, at my work place and was asked to take a quick survey. Told I would receive four free magazines of my choice, to be sent to me at no charge. I didn't agree to anything at this time but, did do the survey. They called back within a half hour, asked for me, and told me they wanted to confirm my magazine order. I didn't even have a chance to pick any magazines. I just said, okay okay okay, to get them off the phone because I was at work and very busy. I never realized how much they were talking about, or that it would cost me. The woman was Indian and spoke very quickly, I couldn't understand a word she was saying. I just though that she was getting my address for the four free magazines to be sent. I got a bill a week later for seven magazines that I didn't pick, they want $24 a month for 29 months and I can't cancel.
No magazines for free.
I have since then called them several times to get help with the situation. Every time I call 1-800-949-0171 they are rude, cut me off and just put me to an answering machine. Never to return my call, of course.
I went ahead and sent a $24 payment on 2/10/08 just to prevent it from going to collections until I could figure out what was going on.
I received one phone call around 4/03/08 to try and clear up my debt with them. They said that I could pay with either a credit card or check. I told them that I would not send a dime until they agreed to send me magazines that I actually like. They put me through to their manager, who told me that my account was on hold until they received payment and that he couldnt do anything until I paid. He recommended that I sent payment of $54 asap including a letter stating the magazines that I have and what I wish to change them to.
I never received a call back about anything and they just keep sending me bills and late payment notices. Threats have been made repeatedly to take this to collections.
On 5/30/08 I called PBS at 1800-949-0171 to file a complaint, and to give them one last chance to rectify the situation. I stayed very calm and spoke with a man named David Lang, a very kind man who breathes through his mouth really loudly over the phone. I told him the situation with the letter I recently sent. That I have not received any response and am still getting the magazines that I did NOT ask for. He treated me like I was dumb and said, "you can change your mags online... did you know that?" I said, " yes sir.. I know. Like I said, I have been through all this and over the past 3 months have been trying to get the mags that I want, and nothing has worked. At this time I just want to cancel my account. I am willing to go to the Attorney General with a complaint if I have to." He promptly canceled my account and I asked him for his name and any information he can give me. I got his full name and a account cancellation conformation number.
We will see in another week, if I get another collections notice.
p.s. I am filing a complaint with the Attorney General, the BBB, and a few others.
Bbelial
auburn, Alabama
U.S.A.
This report was posted on Ripoff Report on 05/30/2008 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/publishers-business-services/henderson-nevada-89074/publishers-business-services-magazine-scam-ripped-me-off-called-at-my-work-its-not-just-335900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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