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Report: #1458462

Complaint Review: Quest Moving - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Ruby — Houston Texas United States
  • Author Not Confirmed What's this?
  • Why?
  • Quest Moving 6750 N Andrews Ave Fort Lauderdale , Florida United States
  • Phone: 833-783-7800
  • Web:
  • Category: Fraud

Quest Moving 2 Months and STILL No Belongings Fort Lauderdale Florida

*Consumer Comment: Have you got your things?

*Consumer Comment: Quest Lost Their Operating Authority

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I’m glad I found this website, cause I see I am definitely not the only one going through the same dilemma. Quest movers picked up my things on June 15th, to pack and ship from SoCal, to Texas. I was told it would take 3-21 business days, but after a month we were told they were still waiting to put Texas shipments on the truck, or whatever excuse they gave. Since my things have been picked up, I have hard a very hard time getting a hold of Whitney and Shakarra, the reps helping me. It’s been over 2 MONTHS now and I still don’t have my things. I was told 2 weeks ago it would arrive in 6 days. Now I can’t even get a hold of anyone, and now I’m worried my things were sold or stolen, or just lost. I reached out to the media, and we will be getting media involved, and a lawyer. It does not take 2 months to drive a truck to Texas.

This report was posted on Ripoff Report on 08/27/2018 06:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quest-moving/fort-lauderdale-florida-33309/quest-moving-2-months-and-still-no-belongings-fort-lauderdale-florida-1458462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Have you got your things?

AUTHOR: Anh - (United States)

POSTED: Wednesday, October 17, 2018

 Hello Ruby. I found you on one of the news channel a few weeks ago and was so glad that finally someone was able to put these thieves out in public. Have you gotten your deliveries yet? Ive been waiting 3 months now and still have not gotten anything. They now seem to disappear, although here and there people still report getting their belongings delivered with many damages and stolen items. Please let me know if you have gotten your deliveries and if so, whats the outcome/conditions of your things? Thank you Ruby.

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#1 Consumer Comment

Quest Lost Their Operating Authority

AUTHOR: Jim - (United States)

POSTED: Tuesday, August 28, 2018

The Federal DOT lists this mover as having lost their operating authority - the reason you probably can't get through is because they're out of business.  I would probably have your lawyer find an investigator to see where Quest is storing your stuff because if they can't move your stuff, and they're not answering phones, then they didn't broker your stuff out to another mover.

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