Complaint Review: Razoreye Media Group - Calgary Alberta
- Razoreye Media Group 1011 - 246 Stewart Green SW Calgary, Alberta Canada
- Phone: 305-671-3165
- Web:
- Category: Private Investigators
Razoreye Media Group Rebilled my credit card without authorization Calgary Alberta
*UPDATE Employee: Observations
*Consumer Comment: Has anyone noticed??
*UPDATE Employee: 3 day trial cancellation
I signed for a 3 day trial membership.
I did not authorize a rebilling of my credit card account for any additional period and was charged $10.04 the following week.
There is no real person at their telephone number only 3 options and they ignore email messages.
Thus the "Client" has not a way to contact anyone or to get a response.
Bill
Skokie, Illinois
U.S.A.
This report was posted on Ripoff Report on 11/02/2007 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/razoreye-media-group/calgary-alberta-t3h-3c8/razoreye-media-group-rebilled-my-credit-card-without-authorization-calgary-alberta-282516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Observations
AUTHOR: Jessica Philips - (U.S.A.)
SUBMITTED: Sunday, January 06, 2008
Cookie,
Yes, the observation is correct. The difference is the date of purchase, but, each client is assured that amount charged it the exact price given upon the registration. The fluctuation of the price is dependent of a wide variety of aspects to be considered.
Jessica Phillips
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro

#2 Consumer Comment
Has anyone noticed??
AUTHOR: Cookie - (U.S.A.)
SUBMITTED: Wednesday, December 05, 2007
I've been reading through many of these reports on Razoreye. Then it struck me. Some people are re-billed for $29.95. Some for $39.95. $9.95. Now $10.04. All for the same service. If I hadn't believed the reports on their own merit, that fact alone would make me think twice about dealing with this company. It's quite ridiculous.

#1 UPDATE Employee
3 day trial cancellation
AUTHOR: Jessica Philips - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
Bill,
Subscription of the 3 day trial membership requires the initial membership alone, but cancellation of this trial is required, as is stated in the site, and the agreement. If no cancellation has been requested, the account is automatically upgraded into the monthly membership, and the monthly charges of $10.04 are then forwarded.
Requests for cancellation will immediately be answered by our representatives through cancel@razoreye.com, or support@razoreye.com. Once your membership is cancelled, you'll receive a confirmation mail, and no further charges will be sent to your account.
Jessica Phillips
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro


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