Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #337517

Complaint Review: Web Detective ,"Razoreye Media Group" - Calgary Alberta

  • Submitted:
  • Updated:
  • Reported By: Sound Beach New York
  • Author Confirmed What's this?
  • Why?
  • Web Detective ,"Razoreye Media Group" 246 Stewart Green SW, Box 101, Calgary, Alberta Canada

Web Detective ,"Razoreye Media Group" This is a lying, stealing, thieving, bait & switch con of a company Calgary Alberta

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had signed up for a 7-day trial for a service called "Web-Detective." Upon doing my first search using the "Web-Detective" it came up with absolutely NO INFORMATION...when I know for a fact there should be!!! So, I decided to cancel within the specified time being that the site was useless and thought all was said and done when I received my return confirmation from razoreye via e-mail.

About a month after this I received a charge of $38.83 for something called "Privacy Chest?" and had NO IDEA what it was??? After a quick search I learned that it was also part of the Razoreye Media Group's websites and called to have the charge removed as it was an erroneous charge due to the fact that I NEVER signed up for this service or wanted it!!! Well, they tell me that I did in fact sign up for this service when I signed up for the "Web Detective" as there was already a box checked and in order to refuse this additional offer I should have un-checked the box???

I thought this is absolutely ridiculous....if I want to purchase something I should have to personally click and check a box if I desire to do so...I shouldn't have to un-check a box??? Well, the support rep for Razoreye told me that if I didn't want the service I had signed up for it...then I should have sent an e-mail with-in the 30-day trial period stating that I wanted to cancel it and I wouldn't have been charged a cent??? How does this make sense when I didn't even know I had signed up for it in the first place??? I had sent an e-mail to cancel the "Web no finding of any information Detective" but that e-mail of course is completely different than the one you need to cancel the "Privacy Chest"

So, needless to say...I have gotten nowhere...they refuse to refund my money and I am freakin pissed!! This is a crappy company who doesn't give a crap about the customer. All they want to do is trick you into purchasing something you had no intention of and after the trial period they bang you with a fee that they refuse to refund because they know its ALL A SCAM!!!

SCAM...SCAM...SCAM...This Company Is Nothing More Than SCAM ARTISTS!!

Harry
Sound Beach, New York
U.S.A.

This report was posted on Ripoff Report on 06/05/2008 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/web-detective-razoreye-media-group/calgary-alberta-t3h-3c8/web-detective-razoreye-media-group-this-is-a-lying-stealing-thieving-bait-switch-c-337517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now