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Ripoff Report | Razoreye Media Group Review - Nationwide
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Report: #270495

Complaint Review: Razoreye Media Group - Nationwide

  • Submitted:
  • Updated:
  • Reported By: York Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Razoreye Media Group support@razoreye.com Nationwide U.S.A.

Razoreye Media Group fraudulently charged my credit card for useless service Nationwide

*UPDATE Employee: Cancelation request

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I signed up for a 3 month trial membership in July to locate an address for my estranged brother. The $39.95 fee was useless and within 15 minutes of signing up I asked that my subscription be cancelled and my credit card reimbursed. I assumed this had taken place until I saw my credit card bill.

On Sunday, August 26th, I received another $39.95 charge to my credit card for another $$39.95 trial membership that I did not authorize. I have tried repeatedly e-mailing this company and calling a number listed on the website and I have been unable to reach a live person and no human has tried to contact me. This is a scam operation and needs to be stopped.

Linda
York, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/27/2007 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/razoreye-media-group/nationwide/razoreye-media-group-fraudulently-charged-my-credit-card-for-useless-service-nationwide-270495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Cancelation request

AUTHOR: Jessica Philips - (U.S.A.)

POSTED: Monday, October 29, 2007

Linda,

It is ensured that Web Detective Pro is not involved in any scam operations. This company has been in existence for more than ten years, and has every intention of satisfying all customers.

E-mail your cancellation requests to cancel@razoreye.com or support@razoreye.com and somebody will immediately see to your request. A confirmation of your cancellation will be sent, including the date it has been canceled. If no cancellation mail has been sent, it is advised that you resend your request. There are customer representatives handling hundreds of mails everyday to assure the clients satisfaction with the services.

Jessica
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro

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