Report: #167241

Complaint Review: Registerfly.com - West Orange New Jersey

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Ripoff Report is Xcentric Ventures

Submitted: Thu, December 08, 2005
Updated: Thu, December 08, 2005
Reported By: — Providence Rhode Island

Author Confirmed

Why?

Registerfly.com 623 Eagle Rock Ave. Suite #7 West Orange, New Jersey U.S.A.

Phone: 973-736-2545
Web:
Category: Web Hosting

Registerfly.com ripoff - system issues preventing refund, horrible support, no live people West Orange New Jersey

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I cancelled my service with this outfit in February of 2005, yet continued to receive billing notifications and domain name renewal notifications.

I cancelled the service due to poor technical support and customer service. Calling their "support" line is futile (and not toll-free). Filing a "trouble ticket" is also useless. The responses are usually turned around in 24-48 hours - regardless of the severity of the issue.

Support techs never sign their names to "closed" trouble tickets and attempting to contact them via email is just as useless...

Today, letters will be going to the company as well as the NJ Attorney General's Consumer unit to request that my money be refunded - even after they charged my credit card AFTER being told not to!

Rob
Providence, Rhode Island
U.S.A.

This report was posted on Ripoff Report on 12/08/2005 04:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/registerflycom/west-orange-new-jersey-07052/registerflycom-ripoff-system-issues-preventing-refund-horrible-support-no-live-people-167241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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