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Report: #1222019

Complaint Review: RESERVATIONS.COM - Internet

  • Submitted:
  • Updated:
  • Reported By: Silvia — Brooklyn New York USA
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  • RESERVATIONS.COM Internet USA

RESERVATIONS.COM RIPP OFF-FRAUDE Internet

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Please be aware when you book on line ahotel room. You think you are in the hotel website, then you see a charge in your credit card from Reservations.com And a sparate fee of$ 14.99.

I called the number displayed in the credit line charge, and it answered " Expedia.com". They can't find the reservation, since I never received confirmation number. They transfer to another site and they tell me they can't refund the fee of $14.99. I explain them I never went to Reservation.com, I went to the hotel website, they tell me they can't refund that fee...I was all day trying to solve the problem, then I found a lot of scam reports about this company. If you want to reserve from a hotel direct, call them.

Until they fix this problem you never know who are you reserving with. It;s a scam!!!

This report was posted on Ripoff Report on 04/12/2015 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reservationscom/internet/reservationscom-ripp-off-fraude-internet-1222019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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