Complaint Review: rmf scrubs - Select State/Province
- rmf scrubs Select State/Province USA
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- Category: Clothing Stores
rmf scrubs Dont try to return anything wilmington DE
*UPDATE Employee: RMF SCRUBS
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The company that I work for referred me to order from RMF Scrubs. I ordered the wrong size scrubs on accident. Granted it was my fault, but I have never come across a company with such a poor return policy, and I shop a lot online. I tried calling to speak to someone about returning my items, nobody would help me, they barely seemed to want to speak to me at all, told me everything had to be done via email. So I emailed my complaint to the powers that be, they returned my email in a timely manner, but there was no name or contact info attached, (very personable,yes?). All the email stated was a breakdown of how much to return the scrubs. Nothing else. No greeting, No Names, No numbers, No apologies, No help. They just did not care. It would cost me more to return the scrubs than it did in the first place.
Terrible customer service, would not recommend to anyone. Use (((competitor's name redacted))), they are way better.
This report was posted on Ripoff Report on 10/30/2013 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rmf-scrubs/select-stateprovince/rmf-scrubs-dont-try-to-return-anything-wilmington-de-1095707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
RMF SCRUBS
AUTHOR: Bernard - (United States)
SUBMITTED: Friday, June 29, 2018
PLEASE NOTE THAT WE ARE SELLING A GOOD PRODUCT AT DRASTICALLY LOWER PRICES ONLY BECAUSE OF THIS OUR RETURN COST LOOK HIGHER WE ARE ONLY CHARGING THE CHARGES WHICH OTHER COMPANIES ARE ALSO CHARGING WHO ARE SELLING MORE THAN 3 TIMES THAN OUR PRICE.
IN ORDER TO HELP FIRST TIME CUSTOMER WE OFFER NEW ORDER WITH 30% DISCOUNT (WHICH WILL BE LESS THAN RETURN/EXCHANGE COST) AND FOR RECOVERING REMAINING 70% WE LEAVE THE OLD PRODUCTS ALREADY RECEIVED BY CUSTOMER WITH THEM SO THAT THEY CAN SELL / GIFT / CHARITY TO RECOVER THEIR REMAINING LOSSES OF 70%, AND IF THERE IS OUR FAULT THAN WE WILL ALSO NOT TAKE THE OLD PRODUCT BACK BUT ALSO WILL GIVE NEW PRODUCT FREE OF COST.
REGARDS
BERNARD
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