Rosegal ,DressLily, Took My Money , Didn't Ship Items, Extortionists, Scammers China

I ordered 3 items from Rosegal.com for Christmas in November 2014. I received 1 of 3 items on January 28th 2015. I files a claim with their customer service dept. They ignored me.

I submitted another ticket. They replied with "go check post office" that's it, in broken English. I submitted another ticket asking for a refund or my items. They replied with "send us more money to track your shipment and we'll send them." I replied No Way, send me my items or give me a refund now! They ignore me. They delete my complaint tickets. I email them on Facebook.  They ignore me. I start researching, find out that they do this to everyone, so I report them for fraud to every organization I can find.

I start warning others in the comments on their Facebook page. Everyday I email, message, and comment on their page! Now they talk to me! They message me on Facebook and tell me they've issued me a full refund and are sincerely sorry for the lost shipment that was beyond their control. I received a refund finally after 4 months of fighting them every day! I know they do this to everyone. I want them to stop!