rosegal I ordered a shirt from rosegal for my daughter and they said they sent it but never did!: Internet

 I bought a shirt from rosegal for my daughter. They took the money from my account. The shirt was purchased august 29th and never received nothing. Sent numerous emails questioning and concern. They just jeep sending the same emails over and over. I went on the website got a number, the only number and no surprise and didn't work. This is the only time I purchased something that I had this experience with. So furious at this that now I'm demanding for them to put my money back into my account but " they say" we will give u a store credit or send it out again but this is two months of this and still nothing. I just want people to know that rip people off and not to buy from them. This experience gas me questioning to ever buy anything on a website, computer.