Rosegal Shenzhen Global Egrow E-Commerce Co., LTD; Global Egrow LTD False advertising, selling goods that don't match the advertised item and not allowing accurate reviews. Shenzhen Internet

I purchased an item that was supposed to be knit, soft and fuzzy, and received an item that was completely different - sweatshirt material, thin and almost nothing like the item they sold me. I didn't bother trying to get a refund or return it because it would probably cost almost as much to return it as it did to purchase it! I'm sure they KNOW this, and that's probably why they think they can get away with the ripoff.

When I wrote a two star review stating the item was different than the photo, they didn't post it! It shows on my account that the review is there, they just don't count it or show it in the reviews section. I sent a complaint about the review not showing and received a response that said (pasting from the email): Thank you for your shopping with us. We check the review is not displayed. We have offered you 30 points, please check your account after 3 business days. We apologize for any inconvenience. Thank you for your continued patience and kind understanding. Best regards Gabrielle Rosegal customer service So basically they just ignored my complaint.