Report: #1260567

Complaint Review: Rosetta Stone - Internet

  • Submitted:
  • Updated:
  • Reported By: mandr — Hallandale Beach Florida USA
  • Rosetta Stone Internet USA

Rosetta Stone Rosetta Stone can take unauthorized funds from your credit/debit card. Internet

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I bought a Rosetta Stone course to be paid in installments. After I received the kit I tried to pay off the balance. It was not possible. They have no more options to check or make other payments. Just by phone and the customer service is horrible and they want to sell you other courses instead of helping you. I did not received any more comunication.

On middle of september, 2015  I received a letter dated on August, 2015 saying that they were not able to complete the automatic payments and asked me to send a check. I sent the check and they cashed the check.

Some days later they took funds from my debit card. That means that I made two payments in one week. I contacted them by Facebook and was told they were going to investigate and contact me. It did not happen and my post in Facebook was erased.

This means that they can take money from your credit/debit card without your authorization. People should be aware of their methods before signing any deal with this company. Also, the quality of the course that I acquired is not worth. Just repetitive material.

This report was posted on Ripoff Report on 10/11/2015 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rosetta-stone/internet/rosetta-stone-rosetta-stone-can-take-unauthorized-funds-from-your-creditdebit-card-int-1260567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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