Rough Country Rustic Furniture They will take your money and will not deliver your product! Missouri

We ordered a concealment wall art piece on July 6, 2017 and as of January 31, 2018, the company still has not delivered the product nor have they issued the refund we requested on December 18, 2017. After an extremely long string of emails with their "Customer Service" department we were informed of the following.

"I apologize for the delays with your refund. We are doing all that we can to issue them in a timely manner. We fell on some very hard times as a business and we hope that the coming weeks will offer some solace for our customers. We can issue refunds we just cannot issue them all at one time. We understand that this is not what you want to hear. These terms are only temporary. If you would rather receive your order we can facilitate that as well. Again, I am very sorry for all the issues you have incurred with your purchase. We have been and will continue to do all that we can to get back on track. Please let me know how to assist you further. Have a nice day.

Tony

Rough Country Customer Support"

DO NOT ORDER FROM THIS COMPANY!