Complaint Review: Roxio - Novato California
- Roxio 101 Rowland Way Novato, California U.S.A.
- Phone:
- Web:
- Category: Computer Software
Roxio double rebate ripoff Novato California
*Author of original report: One half is better than nothing
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Double Ripoff!! For buying RoxioToast Titanium 7 in early December '05 I was due $40 in rebates; $20 from Roxio (Sonic Solutions); $20 from MacMall for selling me the productby mail order. The redemption center was the same for both rebates (PO Box 028515 Miami. FL 33102). I submitted everything (5 items) required to establish my elegibility. In late December they e-mailed me saying I did not submit one of the 5 specified items so the claim would be denied. I wrote them a letter, resubmitting the "missing" item. They did not respond. Then in early Feb. '06 I wrote them a letter and copied Sonic Solutions. Still no response from either organization. I have gotten not 1 penney for $40 due. In the past, I've redeemed plenty of rebates without a problem. But, it is clear that this offer was a scam, in fact, a double scam. Like my Minnesota friend, I have been a good customer of Sonic Solutions over the years. But, because of this scam, my solution for Sonic Solutions is to never again buy a Roxio product. Also, I am having my doubts about MacMall and will think twice about ever doing business again with them as well.
Rick
Thousand Oaks, California
U.S.A.
This report was posted on Ripoff Report on 02/18/2006 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/roxio/novato-california-94945/roxio-double-rebate-ripoff-novato-california-176912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
One half is better than nothing
AUTHOR: Rick - (U.S.A.)
SUBMITTED: Wednesday, February 22, 2006
On 2/21 I got one-half of my entitlement ($20). Better than nothing, but not what I signed on for. No explanation from Roxio or MacMall. I'm will still wait.


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