Report: #1221545

Complaint Review: Securus technologies - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Marco Jackson — Fort Walton Beach Florida USA
  • Securus technologies Nationwide USA

Securus technologies Charging Exorbitant Rates & Not allowing Phone Calls Dallas, Texas Nationwide

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This  can't company charges outrageous  rate ws & fees to put money on inmate accounts, then disallows the inmates to use the funds. I repeatedly placed funds on my brothers account he would call me Securus would then charge him $1.99 + tax then ask to charge me $15.00 to take the call I never would receive the call & we were both being billed!!


Calling customer service is a complete waste of time as they give no funds & blame cell phone carriers for this problem.  The video visit is $5 per visit from home yet it doesn't work from home & you can't see them!! They did away with in person or behind the glass visits so you must go through them a complete Ripoff! I've spent hundreds & it's only been a few weeks!

Something has to be done about correctional phone systems this is flat out ridiculous & nothing short of stealing money!

This report was posted on Ripoff Report on 04/09/2015 07:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/securus-technologies/nationwide/securus-technologies-charging-exorbitant-rates-amp-not-allowing-phone-calls-dallas-tex-1221545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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