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Report: #141808

Complaint Review: Shopper Discounts And Rewards - Shelton Connecticut

  • Submitted:
  • Updated:
  • Reported By: boulder Colorado
  • Shopper Discounts And Rewards 6 Corporate Drive, Suite 450 Shelton, Connecticut U.S.A.

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Apparently, when you purchase from laredoute.com you somewhat get enrolled in Shopper Discounts & Rewards and get charged a $9 membership fee every month. I never agreed to enroll in this program and have no idea how they were able to get my consent. Howevere, IT IS POSSIBLE to get your money back.

I had been charged the fee for 6 months (I know: how didn't I notice it before!). I called and could easily talk to a representative. He immediately agreed to cancel my membership. I asked him repeatedly that I ALSO wanted a full refund for the 6 months I had been charged. After a little while, he agreed to refund 1 month and acted as if our phone conversation was over ("Is there anything else I can help you with today?") I said (twice) that I wanted a full refund.

He finally gave it to me. He claimed he was making an "exception" for me. It seemed obvious to me that they CAN and WILL give you a full refund (for the entire amount you have been charged) but you NEED to insist and ask for it. I haven't gotten the refund yet (I just called them). I will write again if, by any chance, I don't get my money back.

Sarah
Durango, Colorado
U.S.A.

This report was posted on Ripoff Report on 05/06/2005 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopper-discounts-and-rewards/shelton-connecticut-06484/shopper-discounts-and-rewards-ripoff-9-membership-monthly-fee-that-i-never-agreed-to-she-141808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

It is possible to get a refund from Shopper Discounts and Rewards

AUTHOR: Cindy - (U.S.A.)

POSTED: Tuesday, May 17, 2005
I did get all of my money refunded ($9 X 6 = 6 months worth of membership). It is is possible to get your money back!
Respond to this report!

#3 Author of original report

It is possible to get a refund from Shopper Discounts and Rewards

AUTHOR: Cindy - (U.S.A.)

POSTED: Tuesday, May 17, 2005
I did get all of my money refunded ($9 X 6 = 6 months worth of membership). It is is possible to get your money back!
Respond to this report!

#2 Author of original report

It is possible to get a refund from Shopper Discounts and Rewards

AUTHOR: Cindy - (U.S.A.)

POSTED: Tuesday, May 17, 2005
I did get all of my money refunded ($9 X 6 = 6 months worth of membership). It is is possible to get your money back!
Respond to this report!

#1 Author of original report

It is possible to get a refund from Shopper Discounts and Rewards

AUTHOR: Cindy - (U.S.A.)

POSTED: Tuesday, May 17, 2005
I did get all of my money refunded ($9 X 6 = 6 months worth of membership). It is is possible to get your money back!
Respond to this report!
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