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Report: #1236339

Complaint Review: ShopRTACabinets - Franklin Park Internet

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  • Reported By: James M Goldenberg — Dunedin Florida USA
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  • ShopRTACabinets 11235 Franklin Internet USA

ShopRTACabinets Consumer Fraud Internet

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I ordered Ready To Assemble kitchen cabinets from shoprtacabinets.com on March 26 and received a comfirmation order number minutes later. The company did not use credit cards indicating it was to save money and asked that I provide a bank account number which I did.  I later checked reviews of the company and saw that they had several complaints of scams.  I tried to stop the company from withdrawing funds from my account the next day but was too late.

On April 7 I sent email requesting ETA of cabinets. On April 8 I received the following: Your order is shipping next week from our Illinois warehouse.

On April 17 I sent another email requesting tracking number, but received no reply

On April 20 I sent the following: I have not received a response to my submitted tickets and in fact it keeps showing I have not submitted a ticket. Your system also shows I have no orders, although you sent me an email accepting the order and billing my checking account more than 1600 dollars. Two weeks ago you sent me an email stating cabinets would ship last week.  Have they shipped and if so is there a tracking number?  Do you have a new ship date? I received no reply.

On April 22  I sent the following: I have emailed you twice since receiving the email below. I have tried calling and using your ticket submit. However I have receive no response. Therefore I can only consider this consumer fraud. I will buy cabinets from a company I have used before and I am turning this over to my attorney for further action. Shame on you.

I  received an immediate response as follows:  James, That is not necessary. If you would like to cancel your order please respond to this stating that and we will cancel and issue a refund. Thank you

I responded asking for a full refund and received the following: A refund check will be issued to you within 7 days to the address on your order. 

After numerious emails I have not received my refund nor any further communications.

copy of order #200000436

Trash Insert for Base 18" MondaEspresso223 1 $230.00
Espresso Shaker Wall W0930 ES/W0930 1 $50.51
Espresso Shaker Wall W2730 ES/W2730 4 $404.52
Espresso Shaker 3 Drawer Base DB18-3 ES/DB18-3 1 $187.84
Espresso Shaker Base B09 ES/B09 1 $97.59
Espresso Shaker Base B18 ES/B18 1 $129.58
Espresso Shaker Base B27 ES/B27 2 $321.68
Espresso Shaker Base B21 ES/B21 1 $141.80
Espresso Shaker Wall End Door Panels WDEC30 ES/WDEC30 2 $12.14
Espresso Shaker Base Toe Kick BTK8 ES/BTK8 2 $12.92
Espresso Shaker Sink Base SB30 ES/SB30 1 $136.71
Espresso Shaker Base End Door Panels BDEC24 ES/BDEC24 2 $26.46
Subtotal $1,751.75
Shipping & Handling $250.00
Discount (20% off) -$350.35
Grand Total $1,651.40

 

This report was posted on Ripoff Report on 06/17/2015 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shoprtacabinets/internet/shoprtacabinets-consumer-fraud-internet-1236339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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