Simple Filings Hemeris Should be jailed!!! I have never been ripped off like THIS!!! The lady on the phone was rude when wanted a refund for being cheated!!! I felt misled... Internet

I should also mention that I apologize if the filing specialist you spoke to on the phone was rude. That is certainly not our practice here. It could be that the individual was having a difficult day. Which is not an excuse -- full professionalism and courtesy should always be maintained -- but it is possibly an explanation.

We are an independent document preparation and filing service that strives to succeed by providing intuitive proprietary forms, clear help content, quick processing times, and quality customer service. We aren't affiliated with any government agency, so we work only for you, and only to improve your filing experience. And our service is explained multiple times and in multiple places before any information or payment is accepted.  
 
We assist customers every day with preparing documents and conducting filings at the federal, state, and local levels, including LLC Formations, Incorporations, DBA Registrations, Federal Tax IDs (EINs), S-Corporation Elections, Entity Classification Elections, and more. People can conduct any business filing on their own, or they can enlist the help of a third party company that has performed that same filing many times before. And there are of course many costs associated with running any business.
 
To the issue of why you never received your EIN: It could be that you never provided the required signature. If that was the case, we would have e-mailed you to remind you that it was required. And e-mails can sometimes get filtered to spam or bulk mail folders. Another possibility is you may have accidentally mis-spelled some of your information when entering it into our site, such as your name which would result in an IRS rejection which we would have e-mailed you about. Or perhaps you accidentally typo'd your e-mail address when entering it into our site. In any case, if a customer contacts us with an issue such as any of the issues above, we can correct the issues immediately.

So we apologize for any negative experience, but it is not in line with the majority of our customers. Regardless, we will take it to heart and strive to continue improving.