simple filings i got ripped off what do i do??? Internet

It is unfortunate that there are disreputable companies doing business on the Internet but we are absolutely not one of them. We are an independent document preparation service that strives to succeed by providing intuitive proprietary forms, clear help content, quick processing times, and quality customer service. We aren't affiliated with any government agency, so we work only for you, and only to improve your filing experience. And our service is explained multiple times and in multiple places before any information or payment is accepted.  

We assist customers every day with preparing various documents for submittal to the federal, state, and local levels of government. People can prepare any document on their own, or they can enlist the help of a third party company that has prepared that same document many times before. 

Generally, if we have already completed a requested service, we will keep a processing fee after any requested cancellation, in exchange for services already rendered, i.e. the preparation of the requested document. This is the same for any business.

However, we can also remove your information from our database upon your request. Please contact us to make this request. Our contact information is on our website. You can also learn about our various security practices and credentials on our website. Data is never used for anything other than to complete the specifically requested service.

Regardless, we apologize for any negative experience and thank you for the feedback. We will take it to heart and strive to continue improving.