Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #174662

Complaint Review: Sirius Satellite Radio - New York New York

  • Submitted:
  • Updated:
  • Reported By: Vernal Utah
  • Author Confirmed What's this?
  • Why?
  • Sirius Satellite Radio 1221 Avenue Of The Americas New York, New York U.S.A.

Sirius Satellite Radio unauthorized charge to my credit card, would not reverse charges, customer service from stone ages! Ripoff! New York New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am sitting here with a police report in front of me, ready to charge down to the local police department and file a fraudulent card charge case to Sirius!

I bought a truck that had a years pre-paid Sirius satellite radio installed. The dealer instructed me that I was to call the 1-800 number and have it activated. After calling, the customer service whoever(?) said that it would be on in five to thirty minutes. It was not. After two hours, I called back and they act like you have never called before and you have to explain to them what you are trying to do.

They then activated it! Great! A few days later I am checking my bank account and notice a charge from Sirius for a years subscription. I call them and they apologize for the mistake and it will take 2 to 5 business days for the refund.

After 6 days go by, I call them back. They say I have never called them to dispute this. Whoever I talked to, they have no knowledge of who it is? and no information has been put into the computer.

After a 15 minute wait on hold, they tell me it will be another 3 to 6 business days to recieve my money. I thought thats what you said the first time!

They inform me that whoever I talked to didn't put any information into the computer?? I went to my bank and they said to go and file a fraudulent police charge. So I then called Sirius back to give them options of either refunding my money ASAP or the police report. They still said it would take 3 to 6 days to get my money. We will just have to wait and see I guess.

Leslie
Vernal, Utah
U.S.A.

This report was posted on Ripoff Report on 02/03/2006 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-satellite-radio/new-york-new-york-10020/sirius-satellite-radio-unauthorized-charge-to-my-credit-card-would-not-reverse-charges-c-174662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now