Report: #1352260

Complaint Review: Skin Endear - Internet

  • Submitted:
  • Updated:
  • Reported By: Scammed — Loveland Ohio USA
  • Skin Endear Internet USA

Skin Endear Skin Endear Anti-Aging Formula Advanced Skin Cream An Angelina Jolie rip off. I signed up for a free sample, just paying for shipping which turned out to be an auto ship program. I called to cancel and was told I would be refunded since they had already charged me full price. I was sent more product anyway and was later told I had never called to cancel! Internet

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 I purchased what I thought was a free sample of Skin Endear anti-aging cream. It turned out to be a trial and an auto ship program. I called after I received it to cancel and was told that I needed to try it for 14 days and call on the 14th day to cancel to avoid return shipping charges. I called back on Christmas Day (the 14th day) to cancel and got a run around,but they listened to the previous taped conversation and said they would cancel the program and refund the $89.95 that they had already charged. Today I received another shipment so I called them back. I was told I had never called to cancel on December 25th (even though I have a record on my cellphone that shows a 10 min call to their number) They offered me a 75% discount on the 2 orders. But this is still costing me ~$50 for something I tried to cancel.) They told me I wouldn't win a dispute with the credit card company because I never called them. But I do have proof on my phone. Just beware. Don't order any of those free trial offers, they are too hard to get out of and a rip off. If you do, be sure to get a cancellation code number and name.

This report was posted on Ripoff Report on 01/26/2017 09:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-endear/internet/skin-endear-skin-endear-anti-aging-formula-advanced-skin-cream-an-angelina-jolie-rip-off-1352260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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