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Report: #1211160

Complaint Review: Skin logic - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Old enough to know better — bluffton South Carolina
  • Author Not Confirmed What's this?
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  • Skin logic 3760 W McFadden Ave, ste B602 Santa Ana, California USA

Skin logic Offered a free sample, but sent full product and billed credit card within days. Santa Ana California

*General Comment: Skin logic rip off on credit card

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The ad offers a free trial.  Therefore when I received the two bottles, I assumed that was their trial size.  Oh no.  It was the actual product And I was billed 89.95 for each (2 SAMPLES) within days and no notice of a monthly automatic billing.  in fact no information at all included with the shipment.  I understand now after researching this company that all of the terms are in small print on the FREE sample info on the Internet.  You must cancel within 14 days or they enroll you in automatic monthly shipments.  There is no contact information included with the original shipment or the second shipment I received.  I found them just as they found me, on the Internet.  How can you cancel,if you have mo contact information?  Now that i found them I plan  to cancel.

This report was posted on Ripoff Report on 02/23/2015 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-logic/santa-ana-california/skin-logic-offered-a-free-sample-but-sent-full-product-and-billed-credit-card-within-day-1211160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Skin logic rip off on credit card

AUTHOR: LuvinlifeSD - (USA)

POSTED: Thursday, March 05, 2015

I placed an order for the free trial only 4.95 shipping after I placed the order I read comments that the skin logic did not work unless you used to second product with collagen in it so I decided immediately within five minutes to cancel the free trial because I wasn't going to get both items.   When I called them they said it's too late they're going to charge my credit card for $38.95 I said wait a minute I'm canceling it I just placed the order five minutes ago and it's only supposed to be $4.95 they told me that I have to pay for the full amount since I'm canceling it so where does the free trial come in there is no such thing as a free trial this is a huge rip off and I will dispute it with my credit card company.

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