Skin Optics Skin Pro Restore Deceptive on trial offer Las Vegas NV

On April 4, 2016, I purchased the following product or service:

I purchased a trial of Skin Optics anti wrinkle skin cream and Eyessentials eye rejuvenation serum at the same time from the same website. I paid $4.95 and $5.95 respectively on 4/8/16 using my debit card. On 4/20/16 I notice tow new charges in my account for &89.95 and 86.95. I called the customer service number and was informed that to see the information that you are signing up for a trial offer you had to click on a box that said terms and that's where one could find that you would agree to this amount. I did not click on that box because I thought it was just saying I agreed to this trial. This is a deceptive practice. I would like a full refund.

Unfortunately, I was dissatisfied for the following reason(s):

I felt the trial offer was deceptive. They refused to give me a refund.

To resolve the problem, I would like the following to take place:

I would like a full refund.

I look forward to your reply and a resolution to my problem, and will wait until May 20, 2016 before seeking help from a consumer protection agency or the Better Business Bureau. 

Karin

McEwen, Tn