Complaint Review: Smithtown Nissan - St. James New York
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- Author Confirmed
- Smithtown Nissan 535 Middle Country Road St. James, New York United States of America
- Phone: (631) 361 - 9696
- Web:
- Category: Auto Dealers
Smithtown Nissan Smithtown Nissan is not forwarding customer payments to Nissan Motor Corp. St. James, New York
*Author of original report: Smithtown Nissan
*UPDATE Employee: Lease Buyout
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Be very wary when buying a car from this dealership. I purchased my
vehicle at the end of the lease in December 2012. To date, Smithtown
Nissan has not forwarded the close lease details and payment to Nissan
Motor Acceptance Corporation. I have been called several times by Nissan
Acceptance accusing me of being in default of the loan. I have spoken
with the dealership on several occasions and they keep telling me it
will be resolved in a week. This is not an isolated incident. Nissan Motors
acknowledged that they have several customers registering the same complaint.
Smithtown Nissan is in financial distress and cannot afford to pay their bills. I will NEVER
buy a car from this dealership again.
This report was posted on Ripoff Report on 03/13/2013 04:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smithtown-nissan/st-james-new-york-11780/smithtown-nissan-smithtown-nissan-is-not-forwarding-customer-payments-to-nissan-motor-cor-1028304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Smithtown Nissan
AUTHOR: anonymous - ()
SUBMITTED: Friday, March 15, 2013
Please stop the lying. You are aware of the situation. I spoke directly to your General Sales Manager (Greg Carrion) who personally advised me over a month ago that he was going to resolve the problem. In fact I made him sign a letter to Nissan Motors letting them know that I was not in default. He has still not forwarded the close lease papers. I will call you today to give you another chance at resolving this situation.
#1 UPDATE Employee
Lease Buyout
AUTHOR: Helpful Rep - (United States of America)
SUBMITTED: Thursday, March 14, 2013
We are not aware of this situation and due to privacy we cannot discuss this matter in a public forum. i would be happy to discuss this with you either in person or via phone conversation. Please contact us at 631-361-9696. Ask to speak with a manager and we will handle your issue promtly.
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