Sprint PCS Overbilling Dallas Texas

Heres my problem, I ordered a aircard from sprint in june and a couple a weeks later I found out they lost it. i was charged for the card and serivce on that month. they never give me a credit for the sum of 179.66. the next month they sent me another card and recharged me again. so I called sprint again and the lady i talked to give me a credit of 180.00 wish would have been close.. she said my bill was 74.61 so i paid it over the phone.. then she asked me if i would like to renew my contract at that time, i asked her if my bill finially right and she said yes and then i oked the new contract .

then the next month they rebilled me again and said i only made a part payment.. someone in the collecetion dept. called and said if i didn,t make a payment right then they would shut off my service. at the time i was heading to work and can't go without service due to me working a long time from home.

i swtched carriers and dropped sprint right then, now they are saying i owe them 605.00.. i tryed to talk to them on the phone and by e-mail and all i get is they want a payment... they don't give a dam about loosing a 15yr user of their service and all they want is the payment. i don't have problem with paying what is my bill, but i be dam if i'm going to pay for someone elses screw up...

I would like to known how i can get this taken care of without it turning into an international mess LOL...

Thanks, Rodney

Rodney
Lake Arthur, Louisiana
U.S.A.