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Report: #454853

Complaint Review: Sprint PCS - Internet

  • Submitted:
  • Updated:
  • Reported By: Sunnyvale California
  • Author Confirmed What's this?
  • Why?
  • Sprint PCS sprint.com - sprintpcs.com - www.sprint.com Internet U.S.A.

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Impossible to unsubscribe, they gave me credit then took it away, then kept billing me and collecting money though collection agencys, the agencies all said pay or get bad credit, in March 2009, Sprint collected that bill 2 times plus late fee. This has been going on for 1 year and 7 months. My subscription was satisfied on Jan. 03 2006.

See: Spint's email below.

Re: ID# 20080218190128 (KMM46639155I80L0KM)Monday, Feb. 18, 2008 9:55 PM

Sprint Customer Solutions - eCare1 wrote:
Dear xxxxxxx,

Thank you for your reply.

I understand you had requested to close the account in July but it was not done. I sincerely apologize for all the inconvenience.

Please write back to me with the confirmation and I will cancel the account from my end.

Further, on reviewing your last 7 invoices I noticed that you had not used the services since July.

Considering the situation, I have applied the total credit of $191.24 against the monthly service charges since the July invoice.

I assure you that there is no due balance on the account.

Your satisfaction as a Sprint subscriber is important to us. If there is anything else I can assist you with, please reply

Sincerely,
xxxxxx.
Sprint


Original Message Follows:
------------------------
Sprint,

Last summer I requested to close my account by mail 2 times and in July by writing on my bill in black marker pen to close my account. I tried to get on Sprints web site, but was unable at that time. After that I ignored the bills to wake someone up. I have not used the cell phone since July. Why do I have to pay for a service I can not use? I am a world war ll verteran and my ears are in bad shape, I also only have 60% cognition left.

xxxxxxx xxxxxxx

Ticytin
Sunnyvale, California
U.S.A.

This report was posted on Ripoff Report on 05/24/2009 01:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/internet/sprint-pcs-ripoff-and-shake-down-los-angeles-california-454853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#3

More demands for money

AUTHOR: Ticytin - (U.S.A.)

POSTED: Friday, September 18, 2009

North Shore, Trenton, NJ., Demanding it get paid again for the same bill it just collected. They were sent a check along with a copy of this report.  We will send another check and another copy of this updated report.  We sent a copy of the check to Sprint in LA. We will send a copy of the new check to Sprint in LA, CA.

Just received a demand for another payment from GC Services Limited Partnership
Collection Agency Division, Houston, TX.  We will send them a check with a copy of this updated report #454853.  Today is September/18/2009 

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#2

Correction to Collection Agency North Shore

AUTHOR: Ticytin - (U.S.A.)

POSTED: Tuesday, September 01, 2009

The current demand for money is from the Trenton, NJ Office.  Today is Sep. 1 2009

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#1

Collection Agencies

AUTHOR: Ticytin - (U.S.A.)

POSTED: Tuesday, September 01, 2009

The following Agencies have aided Sprint in this shakedown.  West Asset Management, Atlanta, GA.--I. C. Systems, St. Paul, MN.--North Shore Agency Melville, NY.
North Shore has Collected more than once and is currently demanding money.
Money has been sent to the following places.  Sprint,Carol Stream,IL.--Sprint, Dallas, TX
As well as Sprint, Los Angles.

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