Report: #2863

Complaint Review: Sprint PCS

  • Submitted: Tue, August 08, 2000
  • Updated: Tue, August 08, 2000
  • Reported By:
  • Sprint PCS


Sprint PCS quality is terrible

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I moved to Denver about 6 months ago and bought a Sprint PCS phone. I can't place or recieve calls half the time. I can make a call from the exact same place (my office for example), Monday no calls will come in or go out, Tuesday I get calls and can place calls...and the signal meter must mean nothing, I've had full strength and my calls don't work...

I also will get messages 2 or 3 days AFTER they have been left my family, friends and customers. Very annoying.

I call and complain, they just offer to upgrade my software on the phone. I've done this and not much changes in my service.

I asked to try a different phone, to see if maybe that was the problem, but Sprint said that I would have to BUY another phone.
I spent over $200 on a Motorola Timeport and *try* to use the 500 minutes a month service. Thanks for nothing!

Often, a friend will call me at work to tell me they called my PCS phone and they got a message saying that the phone is not in service. I figured they misdialed, but they were using a speed dial to get one day it will work, the next they get a message saying the phone is not in service!!?!? Huh?

I was once offered a service credit, but it never appeared.

Anyone else having problems with PCS service and/or certain phones? I don't want to change phone #'s, but it pisses me off to pay all this money and get lousy service.

This report was posted on Ripoff Report on 08/08/2000 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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