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Report: #1329072

Complaint Review: Square Trade - Nationwide

  • Submitted:
  • Updated:
  • Reported By: gordyt — Weston Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Square Trade Nationwide USA

Square Tradecwarranty coverage on purchased items nationwide

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I purchased a toy for my son at Toys R Us. They offered a warranty through Square Trade, The brochure lists what Square Tradecovers...Button Failure, cracked screen, liquid damage..."your item is covered for all of lifes accidents"

My sons toy stopped working. I called, left a message, Call was returned an hour later. Person on phone asked several questions then said I had to go through the manufacturer for warranty coverage. I asked why purchase coverage from them if I have to go through manufacturer? He said we have an insurance company we have to answer to..??

This is a scam in my opinion. They just deny claims and see how far people are willing to jump through hoops before they give up. I am so disappointed. I never purchase these plans just for this reason. I didnt ask for cash, I would be happy with a gift card to get my son a toy that works.

Now Square Trade and Toys R Us have lost my business. Buyer beware, their warranty is not worth the paper they printed it on.

This report was posted on Ripoff Report on 09/19/2016 08:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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