State Farm Insurance One State Farm Plaza Bloomington, IL 61710 State Farm has no customer loyalty or Fair claims their claim adjusters are crooked Bloomington Nationwide

My family and I was involved in a head on hit in run accident. We were in a 2006 Scion XB the bumper was damage and shifted to the right. I had to go through two body shops to get my car repaired. I had a claims adjuster come to the first Body shop who denied my repair to inspect the vechile they found that the vechile had previous damage from another incident after the grill and bumper was removed.

The adjuster showed it to me I told him I did a Car Fax history report before purchasing the vehicle from a private party seller and there were no reported accidents or claims and I did not notice any previous damage before purchasing the vehicle.

The adjuster tells me that State Farm will only repair what was done by this accident I said okay and I had to take the car to a body shop that was not an authorize State Farm location because other authorize shops would not work on it.

I got a claim check for only $1900 for repair but that was only was the adjuster can see while the car was at the other shop sitting in the back yard. I had the car repaired and the body man at the next shop could only fix what was on this claim.

State Farm went for the bare minumum I paid a $500 deductible the guy at the other body shop did not charge extra to pull the front frame enough to replace the bumber guard rail. The car was fixed only cosemetically...

I have had the vehicle back for less than a month and I am now finding out that the engine shakes while sitting at stop light there is a hugh leaking puddle on our driveway. After bringing the car to a automotive machine repair shop that specializes in fixing radiators and engines, I find out that rear motor mount is damage the car has gas smell in the oil and the raditor is leaking. 

The mechanic tells me the damage to raditaor and motor mount is likely caused by the accident.

I had State Farm send out adjuster to look at it for mechanical damage to get supplemental claim. I get a call today telling me that they are not going to pay for mechanical damage and I am on my own.

I talked with the mechanic and he tells me the adjuster said it is because of the previous damage that they are not going to pay. The engine or mechanical problems did not arise until after the accident.

I told the claims representive over the phone that I have been loyal customer for 8 years with them they said it did not matter how long I was a customer they are going to treat each case the same and that even though the mechanic said it was cause by the accident they are going to deny the claim. It is just his word there is no proof. 

They are crooks and now I dropped them and change Insurance company. I have found thus far I have over $1,000 dollars in repair cost plus the $500 deductible that we paid so far. This is wrong buisness practice they treat the customers like dirt and do not believe in loyalty or fair claims.

Something has change with this Insurance they no longer care for their customers! Like a good Nieghbor they Rob you blind and stick you with the bill.