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Ripoff Report | Straight Talk Review - Miami, Florida
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Report: #1433927

Complaint Review: Straight Talk - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Buyer Beware — Fresno California United States
  • Author Not Confirmed What's this?
  • Why?
  • Straight Talk Miami, Florida United States

Straight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida

*UPDATE Employee: Straight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida

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No idea how information was obtained, never have purchased Trac Phone used my Credit Card with my information twice, I finally had to close out my Credit Card. Straight Talk not helpful wanting my information. Yeah right after they committed fraud. Ugh

This report was posted on Ripoff Report on 03/12/2018 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk/miami-florida-33178/straight-talk-straight-talk-incattention-executive-resolution-department9700-nw-112th-1433927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Straight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida

AUTHOR: Tracfone - (United States)

POSTED: Thursday, April 26, 2018

Hi Buyer Beware

This is Mellannie from Straight Talk Wireless and I have read your post in this blog. I understand where you are coming from and how this caused trouble on your end. I would like to apologize for this inconvenience. We value our customer’s account security especially when it comes to their personal information like in credit/debit cards. We want to know more about your concern and help you the best possible way to fix the problem. Please contact us through chat at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. Our customer service representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

 

Mellannie

Straight Talk Wireless

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