Complaint Review: Sun Devil Auto - Tempe Arizona
- Sun Devil Auto Tempe, Arizona U.S.A.
- Phone:
- Web:
- Category: Auto Mechanics
Sun Devil Auto Lies - Told me 3 different times something needed to be fixed and it didn't Tempe Arizona
*UPDATE Employee: Sun Devil Auto's Response
*Consumer Comment: Call www.Tofixit.com and tell Terri O about your troubles and find if she cares!
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On three sepearate occasions I tried Sun Devil auto. After they call you and tell you what the problem is and the approximate cost - I always check with my Dad because he knows alot about vehicles and the mechanics of them. And he is so meticulous, he can remember what has and has not been done on his kids vehicles as well.
Each of the THREE times he thought their diagnosis did not sound right. Nutshell: when Dad showed up they Stuttered.... tried to back pedal ... My Dad said put it back togther the way it was brought in here and we left. Took it somewhere else and it was NEVER what SUN DEVIL auto told me the problem was and it was ALWAYS $100s of dollars cheeper somewhere else.
I continued to try them and it was a stupid error on my part for going back after the first time they LIED and tried to STEAL ALOT OF MONEY from me. I am a female - and don't look like i would know alot about engines. SHAME ON SUN DEVIL AUTO - that is pathetic and arcaic
C
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 11/15/2006 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-devil-auto/tempe-arizona/sun-devil-auto-lies-told-me-3-different-times-something-needed-to-be-fixed-and-it-didnt-220811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Sun Devil Auto's Response
AUTHOR: Nathan - (U.S.A.)
SUBMITTED: Friday, November 17, 2006
I am a Customer Service representative for Sun Devil Auto. We are very sorry that you may have had an unsatisfactory experience and we would like an opportunity to resolve this issue. Please contact us directly by going to our web site, www.sundevilauto.com. Click on Customer Service and fill out the form provided. Someone from our staff will contact you.
Sun Devil Auto is family owned and operated. Since 1978 we've established a premiere name and solid reputation in the valley's auto repair industry. We've built more than 20 store locations and it's with great pride that we confidently offer professional, friendly service while caring for our customers.
We employ ASE certified technicians. Our staff completes a comprehensive training program before they take to the shop, so you can be assured that your vehicle is in competent, capable hands.
We guarantee our work in writing and only perform the work you authorize.
Sun Devil Auto is a proud member of the Better Business Bureau. If for any reason you are not comfortable in contacting Sun Devil Auto then the Better Business Bureau might be a solution. They will listen to your complaint and contact us for a resolution. They will even arbitrate the matter if necessary.
Thank you for the opportunity to remedy this situation. We appreciate your business and hope to hear from you directly.
Nathan

#1 Consumer Comment
Call www.Tofixit.com and tell Terri O about your troubles and find if she cares!
AUTHOR: Stick - (U.S.A.)
SUBMITTED: Thursday, November 16, 2006
Hey "C" in Phoenix, Arizona. I have a idea for you. Call up Tofixit.com and ask Terri O if she knows about the many Sun Devil auto Rip Off Reports. Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell her what you found.
On tofixit.com they state the following:
Safety & Trust. Most of the types of businesses listed with ToFixIt! are companies whose technicians come into your home. All ToFixIt! companies are licensed, bonded and insured.
You can feel safe allowing them in your home or working on your car.
Member Qualifications
Participating companies in ToFixIt! must maintain the following standards and upon request must provide documentation to ToFixIt! to verify such:
All members must be in good standing with the Better Business Bureau and the State of Arizona. ToFixIt! is a member of the BBB. Is the BBB membership earned or paid for?
Great and VERY informative reading!
http://www.ripoffreport.com/reports/ripoff1343.htm
On the state of AZ's Superior Court's database I find the below. I can't say who was right or wrong, but I can ask you to peep it!
http://www.superiorcourt.maricopa.gov/docket/civil/caseSearchResults.asp?lastName=&FirstName=&bName=Sun+Devil+auto+&x=79&y=14
Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell what you found.
Go to ripoffreport.com and do a search on any business before you part with your money.You might save a TON of cash and trouble!
Being in good standing with the Better Business Bureau does not say anything good to me! Peep the Rip Off Reports on the BBB and again YOU BE THE JUDGE!
To Fix It! is a member of the BBB. Is the BBB membership earned or paid for?
Great and VERY informative reading!
http://www.ripoffreport.com/reports/ripoff1343.htm
I say Read the Rip Off Reports FIRST.


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