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Report: #1247253

Complaint Review: SYNAPSE GROUP INC. - Internet

  • Submitted:
  • Updated:
  • Reported By: Deborah — Newport Minnesota USA
  • Author Not Confirmed What's this?
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  • SYNAPSE GROUP INC. Internet USA

SYNAPSE GROUP INC. Asked to do a survey and as a thank you, offered 4 magazines with a $2.00 processing fee - they turned around and took a total of $210.00 from my checking which I never agreed apon Stamford Connecticut

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I ordered a dog grooming table from WALMART.  On March 11, 2015, I called MAYFAIR, which is where product came from and told them they sent the wrong size.  So I reordered correctct size and was asked to do a survey.

 

For doing survey, a thank you for doing survey, I was offered 4 magazines which I told them I wasn't interested, yet, they were good for twisting the arm regarding getting magazines for nothing - that it's a thank you.  There was a $2.00 processing fee which I was billed.

 

About a month later, I was billed another $6.00 for processing fee for the other 3 magazines which I was originally quoted $2.00.  I wrote a check for this.

 

I received my bank statement in July and was shocked to see, $210.00 for People Magazine and $90.00 for US Weekly!  I never gave my bank card # at the time of survey - must of taken my card number regarding original order and NEVER agreed or approved for my bank account to be raided without permission!

 

I'd NEVER pay this kind of money for any magazine, let alone, they had NO business helping themselves to my bank account!  I've been contesting this with my account and told them I felt scammed and a possible fraud.

 

Below this form you asked if I used my bank card - I expained above, I used my bank card for an order made and I don't believe (I'm 100% possitive) I used my card for processing fees.  I stongly feel my card number was obtained from orginal order to the corrective order.  I did mail a check for the remaining $6.00 processing fee.

 

I DID renew my card in July when I went to my bank to contest - I even thought about renewing my checking account.

 

 

This report was posted on Ripoff Report on 08/08/2015 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/synapse-group-inc/internet/synapse-group-inc-asked-to-do-a-survey-and-as-a-thank-you-offered-4-magazines-with-a-2-1247253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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