Complaint Review: SYNAPSE GROUP INC. - Internet
- SYNAPSE GROUP INC. Internet USA
- Phone: 203.595.8255
- Web: synapsegroupinc.com
- Category: Bait-and-Switch
SYNAPSE GROUP INC. SYNAPSE RETAIL VENTURES FREE MAGAZINES!! YIPEE!! NOT!! STAMFORD CT
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I was offered a trial magazine subscription after making a purchase from a music/movies store that I frequent. Two free months of 3 different magazines which I began to receive. One month later, I saw a charge on my checking account of $11.99, with it being titled " recurring debit card including the store name.
That charge posted to my account 11/14/16. The card they sent in the mail said I had until 12/12/16 to call 800.586.9312, and discontinue service. Very angry, I called to inquire about the charge and discontinue (cancel) magazines. just keep hitting 000 on your phone to get to a real person.
After having an intelligent conversation with the "representative", he said he did not see any charges to my bank account. I told him I don't CARE what he sees! I told him to cancel my subscription, and refund my money! This call was being recorded for quality purposes. Yeah.
He said he would turn this over to " customer service", and said they would call me regarding this issue. He would not give me a number for me to call myself. So, I'll just wait for this unethical company to call me, and gladly refund my money, and apologize for this inconvenience. Right. Fight on!
This report was posted on Ripoff Report on 11/22/2016 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/synapse-group-inc/internet/synapse-group-inc-synapse-retail-ventures-free-magazines-yipee-not-stamford-ct-1339380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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