Synapse Group, Inc aka Magcustomerservice Waited a year after complete cancellation and billed me for the same magazine again Synapse Group, 225 High Ridge Road, Stamford, CT Connecticut

In November 2012, I ordered a magazine entitled In Style, owned by Time and distributed by the Synapse Group, Inc., doing business as magcustomerservice.com.  According to their records, it was cancelled and I have NOT been receiving it for the last year at the very least.  Then, their records claim that there is a renewal date of November 11, 2014 and they charged my bank account for $21 on November 10, 2014, sneaking it in without notifying me via email.  I then had to go through a telephone robot to get the re-bill cancelled, receiving only $17.77. 

It is FRAUDULENT for them to have kept my account information and renewed a magazine without my request or permission two years after it was ordered, when this information should have been deleted.  I am now concerned that they billed me for 2013, again sneaking it in without my request or authorization.  I have no record of small print saying that they were going to do this and of course they should NOT have done this.  I would recommend anyone who has received magazines from this service to file small claims court claims as well as fraud claims with the Attorney General of Connecticut.