T-MOBILE USA Misleading sales Albuquerque, New Mexico

When it sound too good to be true then it is. This was a RIP-OFF I would had never seen coming!

My story start with T-Mobile who if any one had told me this I would not have believe it. I have bee told for a long time by part of my family that have T-Mobile they are the one to go with. I have to say I was taken in by T-Mobile when it was a low part of my life. This start off when I was in the hospital I had to get a new because the one I had did not work well and I was paying $150.00mn. So I call T-Mobile and told them that I do a lot of my work on the phone I do Food Ministry for my church and use my phone lot.

I need a phone that I can see that have big numbers and don't drop calls. I was told on we have a phone for you that you will like I also told them I can't be without my Cel Phone because I have a defibrillator and don't know when I have to use my phone. I was told no problem you want have to worry about that.. So I get my phone. I had just got out the hospital and when I start to have problems and start to call T-Mobile back never did any sales person tell me what phone I need or try to help me. Each time I call I had been calling for 2wks now. Even doing Christmas I call and was told they would help me up to 12-29-11.

This is just not right if they would give me my money back or give me a phone I can see to use, that is right for me I will be OK.