Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #911328

Complaint Review: t-mobile - Bellevue Washington

  • Submitted:
  • Updated:
  • Reported By: Nader — Salt Lake City Utah United States of America
  • Author Not Confirmed What's this?
  • Why?
  • t-mobile 12920 SE 38th Street Bellevue, Washington United States of America

t-mobile Phone Rebate Scam Bellevue, Washington

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

The T-mobile phone rebate program is a scam! I bought a phone (Galaxy S2) back in February 12, 2012. There was supposed to be a $200 rebate. Today is July 12, 2012, and I still have not received a check.
It is not for lack of proper form filing or follow up on my part. To find out more, read below.
I waited 4 weeks before I sent the rebate form in just to make sure I like the phone before I send it. I sent the form in Mar 12, 2012. They said 6-8 weeks to receive the rebate. After about 8 weeks I called the number shown on rebate papers to call if you want to track it down. Well, good luck with that! There is never a live person. An automated message asks for your phone number to locate your file. Then it comes back and says "Your rebate is currently being processed". That's it! 
So finally I called T-mobile, complained, and they put me in touch with someone at the rebate center. She said there was an error in your submission, but she'd never tell me what the error was. Then she said "I have corrected the error, you should see a check in 6-8 weeks"! Unbelievable ha? You think they'd make an effort to expedite this, but wasn't happening. 
I went to a local t-mobile store and complained. The manager called some call center and discussed the issue and supposedly got them to expedite the process. He then said he just took care of it and I should see a check in a week. That was 4 weeks ago, and I still have not seen a check 20 weeks after I bought this phone and 16 weeks after I submitted the rebate form.

This report was posted on Ripoff Report on 07/12/2012 10:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/bellevue-washington-98006/t-mobile-phone-rebate-scam-bellevue-washington-911328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now