T-Mobile T-Mobile sucks!We have been Satenaw Burnsville Minnesota

T-Mobile sucks!

We have been "loyal" customers for more than 15 years, and during those 15 years we have had some issues with billing - specifically, we will be charged for services not requested by us; or our rate plan will be changed without our consent.

Today, they produce a bill $1650.00. When I saw this amount, my mind was blown. My bank account is overdrafted, I called customer service and they said to me  all the phone calls originated from my phone. We did call a third party like Viber and WhatsApp using internet services. We were using those Apps more than a year, in all those years we never a charge or problem, but this month they charged our accounts for $1, 656.00. I was transferred a total of 6 times, back and forth like something out of a bad comedy, before I couldn't take it anymore and every time we called we were given b.s., I do not understand, and neither does my sister make direct call from our phone.

 T-Mobile will threaten our credit. I believe their business practice is criminal business practice. Consumers need to beware of T-Mobile business practice. What can I do now? This is infuriating! Yes, I can walk away and go to a different company, but T-Mobile will continue to do the same to others. And what about all the money I know has been ripped-off from us, and the much more that I most likely lost and just don't know about? What can I do?T-Mobile sucks!