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Report: #715731

Complaint Review: T-Mobile - Cincinnati Ohio

  • Submitted:
  • Updated:
  • Reported By: Del — 20115 Virginia United States of America
  • Author Not Confirmed What's this?
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  • T-Mobile Cincinnati, Ohio United States of America

T-Mobile Stick it to customers on final bill Cincinnati, Ohio

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I had T-mobile service for over 4 years and left only because the coverage at
my house was sub par ( not even 3G).   Moved on to a provider that offers
4G.     I live less than an hour from Washington DC  and 1000ft from Interstate
66 and still have slow coverage.     I waited for my contract to end to avoid
the unexpected extra fees.     NO SUCH LUCK.     T-mobiles final bill did not
include the corporate discount that I had been entitled to for every other bill
before that.    I called Customer Service and was told that the discount was not
provided on final bills.     Wow, T-mobile, way to treat your customers..    In
short, even if T-Mobile (the fastest service in the country) does ever catch up
and offer high speeed service I will never return.    NEVER.   I have worked in
the customer service industry for over 20 years and have seen many ignorant
policies at many companies.    This is just another example of a company that
cares more about the almighty dollar today than the customer.   Never again
t-mobile.

This report was posted on Ripoff Report on 04/09/2011 07:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/cincinnati-ohio-45274/t-mobile-stick-it-to-customers-on-final-bill-cincinnati-ohio-715731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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