T-mobile cannot offer service in the area where I recently moved, but will not let me out of the contract without paying a 400 dollar fee, Internet

I know for a fact that T-Mobile will eventually waive the early termination fee when you move into a no service area, as I have done it.

You have to be persistent, and you have to stop "asking" and start demanding either they terminate without any fees, or they provide you the service you are paying for. They cannot legally charge you for service you are not getting. Tell them you will be filing written complaints with the FCC, FTC, etc..And also let them know you will take them to court if needed.

You must keep moving up the food chain as the first 3 or 4 levels of reps you talk to cannot actually do anything.

When you call in, you also must select the proper dept from the menu. Be sure to select the option for "cancel your service" as this gets you to a "retention" supervisor much quicker. Get names of anyone you talk to. That would be first and last and/or first and employee id #.

Another thing you can do if you don't want to get that aggressive is just do a "seasonal suspension" on the account and open a Verizon acct at the same time. Then when you move again, you may have a backup plan!

In either case, they cannot charge you a monthly fee for something you are not getting. No service, no bill. It really is that simple unless they can document that you have recieved something of value to justify the contract. Based on what you wrote, it tells me that being with them 8 years and still on contract, that you continuously upgrade to the newest equipment.

FREE isn't really free.