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Report: #959117

Complaint Review: T-Mobile - Internet

  • Submitted:
  • Updated:
  • Reported By: apple — Pennsylvania United States of America
  • Author Not Confirmed What's this?
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  • T-Mobile Internet United States of America

T-Mobile T.Mobile Baited then Switched Internet

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Place an order for a family plan on T-mobile website where they had a promotion running at the of  September waiving the activation fees, the bill was close to $140 for the family plan  & we were satisfied because we thought that was reasonable for 3 phones,spoke to rep the same night to complete the process to make sure everything was has stated with their promotion.   However 8 days after we received our phones our bill went to over 300.00.   We spoke to 6 customer service representative including 2 supervisors that refused to remove the activation charges, even though they can see for themselves that the activation fees were waved upon purchase.
T-mobile is a cell phone company who does not honor their promotions and charges you for a month of service you have not used gives you the run around  & load of excuses why they charge you double the fisrt month of service....T-mobile company is a RIPOFF.

This report was posted on Ripoff Report on 10/23/2012 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/internet/t-mobile-tmobile-baited-then-switched-internet-959117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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